"Patient Friendly Health Care" Many organizations have their own unique concepts of patient friendly user focused policies. But the organizations apparently don't talk about and debate their organization's guidelines with others. Here is an independent knowledge discussion group, please join in and participate!
Personal observations; many do not address the needs of people who are strangers to Health Care Providers (i.e.Physicians, Hospitals, Nursing Homes, Rehab, and Other Care Services). Help develop patient focused policies and provider practices. Patients and visitors who are strangers to Nursing Homes hospitals, emergency departments, emergency rooms and the mind boggling array of titles not to mention inpatient and outpatient organization.
Design responses and policies to manage patient confusion, fear, cognitive issues and inform clients of what to expect.
